Payouts

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Who can use this feature?

✔️Payments Users

When client pays the bill, the received amount is directed to the Adyen Platform, where the respective fees are deducted. This final amount is shown in the "Current balance" section as "Pending" amount. The amount is going to be settled and shown as "Available" amount in two working days, which means that it is available for transferring to your bank account. This process is called payout.

Current Balance

All funds are accumulated in this account. These funds are securely stored on the Adyen Platform until a payout is executed to the bank account. You can see two amounts displayed in "Current Balance":

• Available balance - shows that amount of sales and refunds that have already been settled and will be transferred to your bank account specified in the Payments profile

• Pending balance - shows the amount of sales and refunds that aren’t yet settled by the card scheme or payment method

What is a payout?

Payout is the process of crediting respective amounts of each Current Balance to personal bank accounts. Payouts let Payments Users and Resellers receive their funds.

Payouts are available to track on the unTill Payments Portal.

For more information on how to track the payouts in the Accounting reports, refer to this page.

How does payout work?

• Funds are generated based on the card transactions within the location processed using unTill Payments.

• Money from these transactions accumulates on the Current Balance.

• In the specific timeframes, this money is moved from the Current Balance to the Payments User's bank account.

• This movement of money is called a payout.

Payouts are processed automatically, based on the preconfigured conditions. Payments Users receive their funds based on the card transactions for the working day processed by unTill Payments.

Payouts schedule

Payouts for unTill Payments clients are made to their bank account in 2 business days after the transactions, usually from 2 to 6 a.m.

Note: The day and the time of the payout can vary depending on the conditions of the payment processing.

General payouts schedule:

Sales date	Payout date
Monday	Wednesday
Tuesday	Thursday
Wednesday	Friday
Thursday	Monday
Friday	Tuesday
Saturday	Tuesday
Sunday	Tuesday

Note: weekend days are not considered as business days for payment processing. Following this, the payouts that include weekend days will be deposited later.

Retry payout

This feature becomes important when a payout is not processed correctly and your funds remain on the Current Balance on the Adyen Platform. In such cases, you have the option to click the Retry payout button to initiate the fund transfer again.

The amount from the unperformed payout will stay on your Current Balance and will not be included in subsequent daily payouts. This amount will remain there until you initiate the retry payout process.

For more information on how to initiate a retry payout action, refer to this page.

Invoices

Payment Users receive invoices that detail the fees deducted from the transaction amount. These invoices can be viewed and printed from the payouts section of the Payments Portal.

For more information on how to receive and download an invoice, refer to this page.

The invoice includes the following fields:

• Period: The timeframe for the invoice (Always 1 day).

• Description: Elements like Payment fees, Processing fees, Acquirer fees, Subtotal, VAT, and Total.

• Quantity: Specific fee values.

• Amount: Total amounts of fees represented in euro (€).

Rates

On the Payouts page within the Payments Portal, you can view the current rates for the Processing Fee and Acquirer Fee as set by your Reseller. This page ensures you are always informed about the current rates.